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Common Queries

How will my order be delivered to me?

We use trusted delivery partners to bring your order straight to your doorstep. You'll receive tracking information via email or SMS as soon as your order ships, so you can follow its journey in real-time.

Whatdo I need to know?

Make sure your shipping address and contact info are correct before placing your order. If you have any special delivery instructions (like leaving it at the front door), you can add them at checkout.

How will I know if my order is placed successfully?

You’ll receive a confirmation email shortly after placing your order. It’ll include your order number, a summary of what you purchased, and your delivery details. If you don’t see it, check your spam folder just in case!

How do I check the status of my order?

Once your order ships, we’ll send you a tracking link. You can also log into your account anytime to view your order history and check its current status.

CanI cancel my order?

If your order hasn’t been processed or shipped yet, we can usually cancel it. Just reach out to our support team as soon as possible. If it's already on the way, we'll help you with a return once it arrives.